I was extremely unhappy with “the other repair shop” who had my machine for three months while they had “people working on getting parts”. A quilting friend highly recommended I give you a call and I was absolutely delighted to hear that you actually HAD the required part. I retrieved my machine and after bringing it to you, was thrilled to have it repaired and back in my hands in less than two weeks.

My Lily is like brand new other than when I was doing free motion quilting the thread kept breaking. I changed the top thread, bobbin thread, needles, settings, and nothing helped. I was very frustrated. I sat down yesterday and was going to redo everything again when it occurred to me that I hadn’t changed the free motion foot…..I put on a different one and voilà, I sewed all day with it yesterday and never once did the thread break!! So I am a very happy camper.